 |
|
RENTAL SHOP HOURS **
Monday - Friday 8:00 am to 5:00 pm
- Saturday 10:00 am to 2:00 pm
** In the event of an emergency
during non-business hours, please call (916)
447-3258 for our 24-hour emergency pager number.
RESERVATIONS
Equipment may
be reserved by telephone for any future date. If you
require equipment on the same day you call, please
phone in early to allow our staff sufficient time to
prepare your order.
RESPONSIBILITY
All equipment
is offered for inspection and testing at our
warehouse. We encourage you to take advantage of
this courtesy. As a lessee, you are responsible for
becoming familiar with the proper use and care of
this equipment, and may not alter or repair
equipment or use it for any purpose other than for
which it was manufactured. STL will make every
effort to ensure proper working condition of the
equipment but does not guarantee equipment against
failure of any kind. In the event of equipment
malfunction, STL will make every effort possible to
correct the problem. Please contact STL as soon as
possible so that we may take the necessary steps to
solve the problem.
RENTAL PERIODS AND RATES
The minimum
rental period is one day. A day is defined as: Pick
up between regular business hours on one day, return
between regular business hours during the next
business day. (Due to high demand at certain times
of the year, STL reserves the right to request
equipment be picked up after, or returned before, a
certain time so that all of our customers will have
the opportunity to enhance their event). Equipment
is due back on the contracted date. Equipment not
returned as scheduled, without prior arrangement
with STL, is subject to late fees charged at the
daily rate for
each day it is overdue. STL requests a minimum
of 72 hours notice be given on all cancellations
/order alterations. Failure to comply with this
policy could result in an automatic 50%
cancellation/ restocking fee.
Rate examples:
Pick-up Return
Pick-up Return
Pick-up Return
1 Day: Fri. pm Mon. am
1 Day: Mon. pm Wed. am
Week: 3 to 7 day rental period
* Sunday is not counted as a day
rental.
* The individual picking up a rental order must be
18 years or older, with a valid ID card.
PAYMENT TERMS
All rentals
must be paid in full at the time of equipment
pick-up unless a customer charge account has been
established and is in good standing.
RENTAL: CASH, CHECK, VISA or
MASTERCARD
DEPOSITS
Deposits are
required on rentals to non-account customers.
Deposits must be paid in addition to rental fee at
the time of pick-up. Deposits are required at time
of order during the holiday seasons.
DEPOSIT: CASH, VISA or MASTERCARD
ONLY!
(NO
CHECKS WILL BE ACCEPTED FOR THE DEPOSITS)
LOSS AND DAMAGE
If rental
equipment is lost, stolen, or damaged beyond repair,
the total replacement cost is due upon the
contracted return date.
SPARE LAMPS
Upon request,
STL will provide spare lamps for rental fixtures
(with some exceptions). All spare lamps must be
returned, INCLUDING ALL BURNED OUT LAMPS. You will
be charged for any lamp not returned, regardless of
condition.
EARLY RETURN
STL does not
give refunds or credits for early return of
equipment. We suggest that you review your equipment
list and rental dates carefully before signing the
rental contract.
PRICES
Prices are
subject to change without notice. Prices do not
include applicable Federal, State, and Local taxes
or freight. |
|
|
|